What We Do

Consumer Engagement

Engaged consumers are repeat customers with high levels of treatment compliance. They understand their therapy and actively participate in their healthcare. We optimize consumer touchpoints throughout their healthcare journey to ensure the best service experience with every interaction. By leveraging the technology they already use in their daily lives — text, email, live chat and video visits — we take friction out of the experience and end up with delighted customers instead.

Digital Front Door

We power our clients with market-leading consumer platforms to serve as a digital front door – ready for your customers to place orders, track status, order refills, submit payment and much more. Take advantage of full API integration capabilities to create an easy connection and seamless consumer experience with your brand.

Engage more customers

Growth for your business

Customer Service Center

When your customers have questions, our service center can act as an extension of your team. Equipped with a powerful service platform, our team handles all types of questions quickly and accurately. From culture training to branded phone greetings customized for each client, our team delivers the same high level of service you do.

Augment your team and talent

Faster and easier to scale

Consumer Experience

Today’s tech-savvy consumers prefer digital ways to connect. Robust technologies give your customers multiple options to get what they need and get on with their lives. Customers get shipment tracking and refill reminders via email or text messaging. It’s all part of making it easy for your customers to do business.

Multi-million, multi-year technology investment

Highly satisfied customers

Build your brand value

We love our HealthDyne brand, but your customers almost never see it. Every consumer touchpoint of our service model is built for easy client branding. At HealthDyne we help clients build their brand value by putting the spotlight on your brand in every aspect of our services. After all, we’re here to drive your growth and success.

Are you ready to go? We are!

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